Gastroenterology Surgery Scheduler — Patient Access Pro

IRMC Main Hospital; Indiana (PA); On-site; USD 22,000 - 30,000; Full time

Job summary

IRMC Physician Group in Indiana, PA is seeking a Surgery Scheduler for the Gastroenterology department. This full-time, on-site role supports pre-registration, patient scheduling, and coordination with the office, OR, and preregistration teams.

You will verify patient insurance, collect copays, provide instructions, and assist patients with financial options. Strong communication and clerical skills are essential to maintain accurate records and smooth registration.

Qualifications

• High school graduate required; secretarial training preferred.
• CPR certification preferred.
• Knowledge of medical terms and basic billing procedures helpful.

Responsibilities

• Perform pre-registration with office, OR, preregistration department and/or surgery centers.
• Provide excellent customer service during patient calls to obtain or verify demographics and insurance information.
• Verify insurance eligibility and discuss patient out-of-pocket responsibility prior to service.
• Provide patients with instructions for scheduled appointments and answer questions about services.
• Discuss financial options and refer patients to Financial Counselors as needed.
• Maintain accurate pre-registration records for smooth on-site registration.
• Collect copays or coinsurances and provide receipts.
• Answer phones and direct messages per policy.
• Generate surgical lists and communicate schedules to staff.
• Travel to other IPG offices as needed.
• Perform other tasks as requested.
• Cover office operations as needed.
• Adhere to IHPS policies and procedures.
• Model professional customer service with patients and staff.
• Assist Providers by sending electronic prescriptions via EHR.

Skills

Customer service

Telephone handling

Data entry

Medical terminology

Clerical skills

Communication skills

Education

High school diploma

Business or medical secretarial graduate

CPR certification preferred

Job description

IRMC Physician Group in Indiana, PA is seeking a Surgery Scheduler for the Gastroenterology department. This full-time, on-site role supports pre-registration, patient scheduling, and coordination with the office, OR, and preregistration teams.

You will verify patient insurance, collect copays, provide instructions, and assist patients with financial options. Strong communication and clerical skills are essential to maintain accurate records and smooth registration.