Surgery Scheduler

UPMC Mercy Health Center; Pittsburgh (Allegheny County); Vor Ort; USD 38.000 - 52.000; Teilzeit

Zusammenfassung

UPMC Department of Gastroenterology in Pittsburgh, PA, is seeking a casual Surgery Scheduler to join our team in Oakland. This role supports operating room scheduling, patient coordination, and pre/post-operative communications to deliver a smooth patient experience.

The successful candidate will work independently within a supportive team, manage admissions coordination, gather demographics and insurance details, and ensure timely follow-up appointments.

Aufgaben

• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Jobbeschreibung

UPMC Department of Gastroenterology is hiring a casual Surgery Scheduler to join their team in Oakland, PA!

We’re looking for a driven, positive individual who enjoys working independently while also being part of a supportive team. Our team strives to meet departmental benchmarks and scheduling goals while maintaining a strong focus on patient satisfaction and delivering an exceptional patient experience.

Responsibilities

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.