Surgery Scheduler — Patient Experience & Care Coordination

UPMC Mercy Health Center; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Part time

Job summary

UPMC Department of Gastroenterology in Pittsburgh, PA, is seeking a casual Surgery Scheduler to join our team in Oakland. This role supports operating room scheduling, patient coordination, and pre/post-operative communications to deliver a smooth patient experience.

The successful candidate will work independently within a supportive team, manage admissions coordination, gather demographics and insurance details, and ensure timely follow-up appointments.

Responsibilities

• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Job description

UPMC Department of Gastroenterology in Pittsburgh, PA, is seeking a casual Surgery Scheduler to join our team in Oakland. This role supports operating room scheduling, patient coordination, and pre/post-operative communications to deliver a smooth patient experience.

The successful candidate will work independently within a supportive team, manage admissions coordination, gather demographics and insurance details, and ensure timely follow-up appointments.