Gastroenterology Front Office Specialist - Patient Care

Allied Digestive Disease Center of Houston; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off (PTO)

Paid holidays

401(k) with employer match

Opportunities for professional growth

Job summary

Allied Digestive Disease Center of Houston is seeking a friendly, organized Medical Office Specialist to join our fast-paced gastroenterology practice. You will greet patients, answer calls, schedule visits, verify insurance, obtain prior authorizations, collect balances, and maintain accurate patient records in our EMR.

The ideal candidate is dependable, detail-oriented, a strong team player, eager to learn, and committed to HIPAA compliance while supporting physicians, assistants, and billing

Qualifications

• Medical office or healthcare experience preferred.
• Experience with insurance verification and prior authorizations preferred.
• Experience using eClinicalWorks (eCW) preferred.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent required.

Responsibilities

• Greet patients warmly and create a welcoming first impression.
• Answer incoming phone calls and respond to patient inquiries professionally.
• Schedule office visits, endoscopic procedures, and follow-up appointments.
• Verify insurance eligibility and benefits.
• Obtain prior authorizations as needed.
• Collect copays, deductibles, and outstanding patient balances.
• Accurately enter and update patient information in the electronic medical record.
• Coordinate with physicians, physician assistants, medical assistants, and billing staff to ensure smooth patient care.
• Process referrals, medical records requests, and patient forms.
• Maintain HIPAA compliance and patient confidentiality.
• Assist with other front office and administrative duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

eClinicalWorks (eCW)

Job description

Allied Digestive Disease Center of Houston is seeking a friendly, organized Medical Office Specialist to join our fast-paced gastroenterology practice. You will greet patients, answer calls, schedule visits, verify insurance, obtain prior authorizations, collect balances, and maintain accurate patient records in our EMR.

The ideal candidate is dependable, detail-oriented, a strong team player, eager to learn, and committed to HIPAA compliance while supporting physicians, assistants, and billing