Front Desk & Patient Services Coordinator

United-Digestive; Cape Coral (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

United Digestive is seeking a friendly Front Desk Representative to support patient intake, check-in, and billing in a gastroenterology clinic in Cape Coral, FL. The role requires strong customer service, accuracy in documentation, and HIPAA compliance to protect patient information.

You will coordinate appointment flow, collect co-pays, generate fee tickets, and assist the Practice Manager with administrative tasks. This on-site position offers steady hours in a medical setting.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2–3 years gastroenterology clinic experience preferred.
• Proficient with Greenway EHR and Microsoft Office.

Responsibilities

• Greets patients and visitors; collects payments and schedules.
• Maintains patient information; updates profiles and scans documents.
• Answers emails/voicemails and supports Practice Manager in daily tasks.

Skills

Customer service

Medical receptionist

HIPAA compliance

Education

High School Diploma

Tools

Greenway EHR

Microsoft Office

Job description

United Digestive is seeking a friendly Front Desk Representative to support patient intake, check-in, and billing in a gastroenterology clinic in Cape Coral, FL. The role requires strong customer service, accuracy in documentation, and HIPAA compliance to protect patient information.

You will coordinate appointment flow, collect co-pays, generate fee tickets, and assist the Practice Manager with administrative tasks. This on-site position offers steady hours in a medical setting.