Gastroenterology Front Desk & Patient Care Specialist

Henry Ford Health; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Jackson Hospital is seeking a patient registration specialist to support front-desk operations and ensure smooth patient flow. The role includes reception, check-in/out, preregistration, and insurance verification, with emphasis on accuracy and courtesy.

The position requires a high school diploma, strong interpersonal skills, and the ability to work in a fast-paced clinic environment. Familiarity with healthcare software and customer service coordination is preferred.

Qualifications

• High School Diploma or equivalent.
• Familiarity with clinic environment preferred.
• Ability to work with detailed information.
• Interpersonal skills to deal effectively with patients, visitors, medical staff.
• Ability to work in a fast-paced environment with interruptions.
• Ability to discuss patients' financial responsibilities and connect them with Customer Service Center.
• Team-oriented, dependable and punctual, with strong organizational skills and multitasking ability.

Responsibilities

• Handle patient registration activities including reception, check-in and check-out.
• Conduct preregistration and insurance verification.
• Assist with cash collections and chart reconciliation.
• Support patient discharge processes and uphold service-excellence standards.

Skills

Interpersonal skills

Communication

Detail oriented

Team player

Multitasking

Computer literacy

Education

High School Diploma or equivalent

Job description

Henry Ford Jackson Hospital is seeking a patient registration specialist to support front-desk operations and ensure smooth patient flow. The role includes reception, check-in/out, preregistration, and insurance verification, with emphasis on accuracy and courtesy.

The position requires a high school diploma, strong interpersonal skills, and the ability to work in a fast-paced clinic environment. Familiarity with healthcare software and customer service coordination is preferred.