Gas Meter & Service Supervisor – Safety & Ops

Avangrid; Orange (CT); On-site; USD 117,000 - 146,000; Full time

Benefits offered by this job

Bonuses

12% 401(k) match

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Professional development

Career advancement

Job summary

Avangrid seeks a Supervisor - Meter & Services in Orange, CT to oversee bargaining unit technicians in the SCG Meter & Service Department, ensuring safety, scheduling, regulatory compliance, and effective field execution.

The role emphasizes leadership, emergency response readiness, customer service, and coordination with regulatory staff, with on-call duties and responsibility for gas service replacement work.

Qualifications

• Five or more years of experience in Natural Gas utility operation.
• High School Diploma / GED required.
• Valid CT Driver's License.
• HVAC license or certification is desirable.
• Strong leadership/managerial skills required.
• Must be available to support gas emergency field situations.

Responsibilities

• Supervises to ensure safe and efficient operation of the daily field activities of Service Technicians.
• Ensure Technicians meet gas leak emergencies targets & respond when technicians require additional assistance.
• Provides oversight on policies and procedures outlined in SCG/CNG Service Policies and SCG O&M Policies.
• Coordinate safety training, documentation, inspections, and accident investigations. Ensure compliance with safety standards and conduct effective weekly safety meetings.
• Champion Avangrid`s safety culture and be a role model for safety.
• Supports and provides all required and necessary resources for Service Technicians to maintain first responder status and service contract obligations.
• Ensures mandated regulatory compliance schedule is achieved for meter & service-related activities.
• On- call responsibilities for Emergency response
• Responsible to schedule & complete fitting work associated to gas service replacement program.
• Communicate with Customers and community officials & state regulatory staff concerning all aspects of the gas utility operations, maintenance, & service delivery.
• Responsible for labor relations contract administration and communications.
• Conduct employee evaluations for annual performance appraisal process.

Skills

Leadership/management

Gas utility operations

Emergency response

Regulatory compliance

Education

High School Diploma / GED

Tools

HVAC license/certification

Job description

Avangrid seeks a Supervisor - Meter & Services in Orange, CT to oversee bargaining unit technicians in the SCG Meter & Service Department, ensuring safety, scheduling, regulatory compliance, and effective field execution.

The role emphasizes leadership, emergency response readiness, customer service, and coordination with regulatory staff, with on-call duties and responsibility for gas service replacement work.