Garage Door Technician & Customer Solutions Expert

Precision Door Service; Redding (CA); Sur place; USD 80 000 - 140 000; Plein temps

Résumé du poste

Precision Door Service is hiring a Garage Door Technician to join our team in California. The role blends consultative sales, customer service, and technical expertise to deliver outstanding homeowner experiences.

You will build trust, present options, and close solutions that provide value and long-term results. As the face of Precision Garage Door Service, you will educate customers on products, warranties, and maintenance, while ensuring satisfaction on every installation, repair, or service

Qualifications

• Experience in sales or customer service, preferably in home services or similar.
• Ability to assess customer needs and close sales.
• Strong communication and relationship-building skills.

Responsabilités

• Deliver an exceptional customer experience during every service appointment.
• Build rapport with customers and communicate repair needs and recommendations.
• Present multiple repair and replacement options and confidently recommend best solutions.
• Generate and close sales opportunities through consultative selling techniques.
• Provide accurate estimates for repair and replacement projects.
• Educate customers on garage door systems, products, warranties, and maintenance.
• Complete work to customer satisfaction and resolve concerns.
• Review orders and invoices for accuracy before departure.
• Collect payment at job completion.
• Maintain product knowledge and promote company services.
• Keep service vehicle organized and stocked for daily operations.
• Support branch operations as needed.

Connaissances

Sales

Customer service

Consultative selling

Communication

Description du poste

Precision Door Service is hiring a Garage Door Technician to join our team in California. The role blends consultative sales, customer service, and technical expertise to deliver outstanding homeowner experiences.

You will build trust, present options, and close solutions that provide value and long-term results. As the face of Precision Garage Door Service, you will educate customers on products, warranties, and maintenance, while ensuring satisfaction on every installation, repair, or service