Garage Door Technician & Customer Solutions Advisor

Garagedoorseattle; Fresno (CA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

401(k)

Weekly payroll

Paid training

Job summary

Precision Door Service is seeking a Garage Door Technician in Fresno. This role blends consultative sales, customer service, and technical expertise to deliver outstanding homeowner experiences.

You will communicate repair needs, present options, close sales, and educate customers on garage door systems. The position offers a commission-based structure with base pay and comprehensive benefits.

Qualifications

• Proven experience in sales, customer service, or consultative selling.
• Strong communication and relationship-building skills.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver an exceptional customer experience during every service appointment.
• Build rapport with customers and effectively communicate repair needs, recommendations, and available solutions.
• Present multiple repair and replacement options and confidently recommend products and services that best meet customer needs.
• Generate and close sales opportunities through consultative selling techniques.
• Provide accurate estimates for repair and replacement projects.
• Educate customers on garage door systems, products, warranties, and preventative maintenance options.
• Ensure all scheduled installation, repair, and service work for garage doors, garage door openers, and related components is completed to the customer's satisfaction, proactively resolving any concerns or issues.
• Review work orders and invoices for accuracy and completeness before departing the job site.
• Collect payment for services rendered at the time of job completion.
• Maintain a high level of product knowledge regarding garage doors, openers, accessories, and related services.
• Promote Precision Door Service products, services, and customer-first values at every opportunity.
• Maintain a clean, organized, and well-stocked service vehicle, ensuring inventory is properly managed and prepared for daily operations.
• Perform additional duties and support branch operations as assigned by the Branch Manager.

Skills

Sales experience

Customer service

Communication skills

Driver's license

Flexible schedule

Job description

Precision Door Service is seeking a Garage Door Technician in Fresno. This role blends consultative sales, customer service, and technical expertise to deliver outstanding homeowner experiences.

You will communicate repair needs, present options, close sales, and educate customers on garage door systems. The position offers a commission-based structure with base pay and comprehensive benefits.