GAP Claims Specialist — Auto Finance (In-Office)

Smart AutoCare; Jacksonville (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Smart AutoCare is seeking a GAP Claims Adjuster for a full-time, in-office position based in Richardson, TX or Jacksonville, FL. The role involves adjudicating claims, providing claim statuses, and resolving issues for agents, clients, and customers.

The candidate will gather documentation, analyze loan history and valuations, handle calls from various stakeholders, and submit calculations for payment approval while ensuring accurate records and timely communication.

Qualifications

• High School Diploma is required.
• At least 1 year of claims adjusting or related experience in the automotive field.
• Strong organizational and communication skills.

Responsibilities

• Gathers and assembles pertinent claim information from lenders, dealers, borrowers, and agents.
• Calculates claim proceeds by analyzing loan history, valuations, and coverage documentation.
• Field calls from customers, lien holders, and insurers with excellent service.
• Submits claim calculations and documentation to management for payment approval.
• Requests additional documents to assist in determining a claim.

Skills

Organizational skills

Communication skills

Education

High School Diploma

Tools

MS Office

Job description

Smart AutoCare is seeking a GAP Claims Adjuster for a full-time, in-office position based in Richardson, TX or Jacksonville, FL. The role involves adjudicating claims, providing claim statuses, and resolving issues for agents, clients, and customers.

The candidate will gather documentation, analyze loan history and valuations, handle calls from various stakeholders, and submit calculations for payment approval while ensuring accurate records and timely communication.