Gaming Store Manager: Lead Team & Guest Experience

GameStop; Norwalk (CT); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

GameStop is seeking a Store Manager to oversee all facets of store operations and drive sales performance across one or more units. You will lead a retail team, deliver outstanding guest service, and ensure a clean, organized shopping environment while promoting GameStop's buy/sell/trade and reservation programs.

You will supervise staffing, onboarding, and training, manage POS transactions, and collaborate with the District Manager to execute promotions and sales initiatives.

Competenze

• Must have at least 1 year of retail management experience.
• Strong guest service and leadership experience.
• Proven ability to lead a team in a fast-paced retail environment.

Mansioni

• Lead store operations and supervisor responsibility across multiple units.
• Model and deliver best-in-class guest service and promotions.
• Oversee POS transactions, returns, and daily banking processes.
• Ensure store environment is neat, organized, and merchandised per guidelines.
• Manage staffing, onboarding, training, and performance feedback.
• Protect assets with inventory control and loss-prevention practices.
• Coordinate Omni-Channel order fulfillment and shipping.

Conoscenze

Retail leadership

Guest service

Communication

Team management

POS operations

Formazione

High school diploma or equivalent

Advanced degree preferred

Strumenti

POS System

Workday HR

Descrizione del lavoro

GameStop is seeking a Store Manager to oversee all facets of store operations and drive sales performance across one or more units. You will lead a retail team, deliver outstanding guest service, and ensure a clean, organized shopping environment while promoting GameStop's buy/sell/trade and reservation programs.

You will supervise staffing, onboarding, and training, manage POS transactions, and collaborate with the District Manager to execute promotions and sales initiatives.