Gaming Retail Store Manager: Lead Guest Experience

GameStop; Mount Pleasant (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

GameStop is seeking a Store Manager to lead store operations, guide a team, and deliver top-notch guest service in a high-energy retail setting.

You will drive sales initiatives, manage scheduling, training, and compliance, and ensure inventory accuracy across the store and district. A passion for gaming helps mentor associates and meet profit goals.

Strong leadership, communication, and customer focus are essential for success in this role.

Qualifications

• High school diploma or equivalent; higher degree preferred.
• Retail management experience required.
• 3+ years in retail sales/guest service/leadership preferred.
• Video game knowledge preferred.
• Must be eligible to work in the United States and at least 18 years old.

Responsibilities

• Lead store operations and multiunit supervision.
• Provide best-in-class guest service and promotions.
• Manage cash, POS transactions, and bank deposits.
• Schedule staff and ensure training/compliance.
• Maintain store appearance and inventory control.

Skills

Guest service

Leadership

Communication

Team management

Problem solving

Flexibility

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

POS system

Workday HR system

Job description

GameStop is seeking a Store Manager to lead store operations, guide a team, and deliver top-notch guest service in a high-energy retail setting.

You will drive sales initiatives, manage scheduling, training, and compliance, and ensure inventory accuracy across the store and district. A passion for gaming helps mentor associates and meet profit goals.

Strong leadership, communication, and customer focus are essential for success in this role.