Gaming Store Manager: Lead Guest Service & Growth

GameStop; Murfreesboro (TN); On-site; USD 55,000 - 78,000; Full time

Job summary

GameStop is seeking a Store Manager to lead store operations, drive guest service excellence, and supervise a retail team to meet sales and profit goals. The role focuses on creating a welcoming shopping environment, promoting promotions and loyalty programs, and ensuring proper training for associates.

The candidate will oversee scheduling, payroll, inventory control, and compliance, while maintaining an organized store and delivering outstanding guest experiences through professional conduct

Qualifications

• Minimum 1 year of retail management experience.
• Strong guest service and leadership capabilities.
• Experience with store operations, inventory control, and loss prevention.

Responsibilities

• Lead store operations in a multiunit capacity.
• Deliver best-in-class guest service and promote sales through product knowledge.
• Oversee scheduling, payroll, and associate development.
• Maintain clean, organized store environment and ensure policy compliance.
• Manage Omni-Channel orders and daily POS transactions.

Skills

Retail management

Guest service

Communication

English proficiency

Team leadership

POS system

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

POS system

Job description

GameStop is seeking a Store Manager to lead store operations, drive guest service excellence, and supervise a retail team to meet sales and profit goals. The role focuses on creating a welcoming shopping environment, promoting promotions and loyalty programs, and ensuring proper training for associates.

The candidate will oversee scheduling, payroll, inventory control, and compliance, while maintaining an organized store and delivering outstanding guest experiences through professional conduct