Slot Technician - Overnight

PENN Entertainment, Inc.; Northern (KY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

PENN Entertainment is seeking a slot technician to maintain and repair slot machines, systems, and related equipment, ensuring profitability, guest satisfaction, and compliance. You will perform routine maintenance, diagnose and fix technical problems, and prepare machines for play.

The role requires a High School Diploma or GED, a technical degree is preferred, 1–2 years of experience with slot machines or in a technical field, and the ability to read and communicate in English.

Qualifications

• High School Diploma or GED; technical degree preferred.
• 1–2 years of experience in a technical or computer-related field or with slot machines.
• Ability to read, write, and speak English and interpret manuals.
• Proficiency in basic math and Microsoft Office applications.
• Must qualify for credentialing requirements of the Pennsylvania Gaming Control Board.

Responsabilités

• Maintain and repair slot machines, slot systems, and related equipment.
• Diagnose and repair technical problems and perform routine maintenance.
• Install, modify, and prepare slot machines for play.
• Generate reports on slot performance and maintenance as needed.
• Assist guests with service problems and inquiries.

Connaissances

English proficiency

Technical aptitude

Problem solving

Data interpretation

Formation

High School Diploma/GED

Associate’s/Technical Degree

Outils

Slot machines

ACS slot system

Microsoft Office

Description du poste

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for the overall maintenance and repair of slot machines, slot systems, and related equipment; peform routine maintenance on machines in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
• Diagnose and repair all technical problems associated with slot machines and related equipment.
• Perform routine maintenance on all slot machines and related equipment per manufacturer's specifications.
• Diagnose and repair all technical problems associated with ACSC slot system and the central control computer server system.
• Install, remove, and modify slot machines and related equipment as directed, including full preparation of slot machines for play.
• Generate computer reports relating to slot performance and maintenance, as required.
• Assist with guest service problems and inquiries.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma/GED; Associate’s/Technical Degree in a technical or related field preferred; 1‑2 years of experience in a technical or computer related field or prior experience with slot machines; or equivalent combination of education and experience.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as operating and maintenance instructions and manuals.
• Must have the ability to present information and respond to questions from employees and guests.
• Must have the ability to read, analyze, and interpret technical procedures.
• Must have the ability to write reports.
• Must have the ability to perform basic math skills.
• Must have the ability to identify problems, collect data, analyze, and draw valid conclusions.
• Must have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Intermediate computer knowledge; competent in Microsoft Office applications.
• Must qualify for any credentialing requirements of the Pennsylvania Gaming Control Board.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 25% of the time.
• Standing 25% of the time.
• Bending and lifting 50% of the time.
• Lifting/moving maximum of 75 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment.
• Risk of electrical shock.
• High Noise Level.