Gaming Shift Supervisor — Flexible Hours & Weekly Pay

Delaware North; West Memphis (AR); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Training opportunities

Employee discounts

Flexible work schedules

Health insurance

Job summary

Delaware North Gaming is seeking a full-time Gaming Shift Supervisor for Southland Casino in West Memphis, Arkansas. You will oversee gaming operations, supervise staff, ensure guest satisfaction, and act as manager on duty for the video lottery facility.

Qualified candidates typically have an associate degree, Arkansas gaming license eligibility, and at least six months of gaming experience. Duties include staffing, training, scheduling, and cross-department coordination to run the floor

Qualifications

• Associate degree required or equivalent experience in gaming/related field.
• Six months’ gaming experience or more preferred.
• Intermediate computer skills with Word, Excel and Outlook.

Responsibilities

• Ensure adequate staffing by monitoring guest volume and wait times
• Conduct team member hiring, training, development, performance reviews, and corrective counseling
• Supervise jackpot payouts in compliance with state and company regulations; investigate and resolve guest issues
• Plan and schedule work assignments; monitor performance development
• Coordinate with other departments to keep the operation running smoothly and efficiently

Education

Associate degree

Tools

Microsoft Word

Excel

Outlook

Job description

Delaware North Gaming is seeking a full-time Gaming Shift Supervisor for Southland Casino in West Memphis, Arkansas. You will oversee gaming operations, supervise staff, ensure guest satisfaction, and act as manager on duty for the video lottery facility.

Qualified candidates typically have an associate degree, Arkansas gaming license eligibility, and at least six months of gaming experience. Duties include staffing, training, scheduling, and cross-department coordination to run the floor