Gaming Retail Team Lead

GameStop; Bozeman (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

GameStop in Bozeman, MT is seeking a Retail Keyholder to assist the store management in daily operations and guest service excellence. You will help maintain an engaging sales floor, train associates, and promote loyalty programs while ensuring compliance with store standards.

The role requires strong communication, flexibility, and the ability to work evenings, weekends, and holidays. Prior retail experience is preferred, with a focus on customer satisfaction and loss prevention.

Qualifications

• 1+ year in retail sales, guest service and/or management preferred.
• Must provide proof of identity and eligibility to work in the United States.
• Ability to work in a fast-paced environment and stand for long periods.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Assist guests in meeting gaming needs and explain promotions.
• Process purchases and returns accurately at the POS.
• Maintain clean, organized store environment and inventory.
• Promote loyalty programs and reservations.
• Support store management to achieve sales and shrink goals.
• Balance daily receipts and complete closeout paperwork.
• Assist with stock and merchandising from back room to selling floor.

Skills

Guest service

Communication

Teamwork

English

Cash handling

Retail experience

Bilingual

Education

High school diploma

Tools

POS system

Job description

GameStop in Bozeman, MT is seeking a Retail Keyholder to assist the store management in daily operations and guest service excellence. You will help maintain an engaging sales floor, train associates, and promote loyalty programs while ensuring compliance with store standards.

The role requires strong communication, flexibility, and the ability to work evenings, weekends, and holidays. Prior retail experience is preferred, with a focus on customer satisfaction and loss prevention.