Store Lead: Guest Experience & Sales

GameStop; Bozeman (MT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Job summary

GameStop in Bozeman, Montana, seeks a Retail Keyholder to assist store management and provide outstanding guest service. The key responsibilities include processing purchases, overseeing store inventory, and ensuring customer satisfaction. Candidates should have a high school diploma, guest service experience, and a passion for video games. The role requires the ability to stand for long periods and deliver excellent service in a fast-paced environment. Benefits include participation in incentive programs and health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service to ensure customer satisfaction.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately.
• Promote GameStop’s unique guest benefits.
• Ensure that all areas of the store are clean and organized.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop in Bozeman, Montana, seeks a Retail Keyholder to assist store management and provide outstanding guest service. The key responsibilities include processing purchases, overseeing store inventory, and ensuring customer satisfaction. Candidates should have a high school diploma, guest service experience, and a passion for video games. The role requires the ability to stand for long periods and deliver excellent service in a fast-paced environment. Benefits include participation in incentive programs and health insurance.