Gaming Retail Keyholder: Guest Experience Lead

GameStop Corp.; University Park (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Bonus eligibility

Employee discount

Job summary

GameStop Corp. is seeking a Retail Keyholder in Florida to support store management, supervise daily tasks, and ensure exceptional guest service in a fast-paced retail setting.

You will assist with POS transactions, stock organization, and promotion execution while maintaining visual standards and a welcoming environment for customers. This role requires strong communication, reliability, and the ability to work a flexible schedule, including nights and weekends, with a focus on driving sales

Qualifications

• Proven ability to provide outstanding guest service and resolve inquiries.
• Strong verbal and written communication in English.
• Ability to work in a fast-paced retail environment and adapt to changes.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Support store operations and visual merchandising to boost sales.
• Process purchases and returns via POS system accurately.
• Explain promotions and loyalty programs to guests and drive repeat business.
• Maintain clean, organized store, safe deposits, and inventory controls.
• Assist management to meet sales, profit, and shrink targets.

Skills

Guest service excellence

Communication skills

English fluency

Teamwork

Education

High school diploma

Job description

GameStop Corp. is seeking a Retail Keyholder in Florida to support store management, supervise daily tasks, and ensure exceptional guest service in a fast-paced retail setting.

You will assist with POS transactions, stock organization, and promotion execution while maintaining visual standards and a welcoming environment for customers. This role requires strong communication, reliability, and the ability to work a flexible schedule, including nights and weekends, with a focus on driving sales