Gaming Retail Assistant Store Manager – Lead & Inspire

GameStop Corp.; Richmond (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental

Vision

Health insurance

Job summary

GameStop Corp. in Richmond, VA is seeking a Full-Time Assistant Store Manager for Store 7815 to assist the Store Manager in all facets of store operations and guest service excellence.

You will supervise Sales Associates and Retail Keyholders, drive sales, manage inventory, open/close shifts, and ensure a clean, organized store environment while upholding company policies and providing outstanding guest experiences.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• Video game knowledge preferred.
• Minimum 6 months of retail management experience preferred.
• Minimum 2 years of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Provide best-in-class guest service: greet guests, respond to questions, and promote promotions.
• Support the store environment, visual presentation, and current sales initiatives.
• Process guest purchases/returns using the POS system accurately and professionally.
• Communicate with guests in person or by phone and escalate issues when needed.
• Promote GameStop guest benefits, e.g., reservations, trade-ins, and Pro Rewards.
• Assist in training and supervising store staff to meet service standards.
• Ensure scheduling and payroll tasks are completed in a timely manner.

Skills

Guest service

Communication

Team leadership

Retail management

Sales

Education

High school diploma or equivalent

Job description

GameStop Corp. in Richmond, VA is seeking a Full-Time Assistant Store Manager for Store 7815 to assist the Store Manager in all facets of store operations and guest service excellence.

You will supervise Sales Associates and Retail Keyholders, drive sales, manage inventory, open/close shifts, and ensure a clean, organized store environment while upholding company policies and providing outstanding guest experiences.