Gaming Floor Host – Virginia Parlor

Rosie’s Gaming and Colonial Downs; Virginia; On-site; USD 13,000 - 18,000; Full time

Job summary

Rosie’s Gaming and Colonial Downs is hiring a Gaming Attendant to service guests, handle hand-pay jackpots, and perform basic maintenance on HHR machines at Roseshire Gaming Parlor in Henrico, VA.

Responsibilities include processing paperwork, maintaining machine components, and ensuring compliance with state regulations and safety protocols. Strong customer service skills and a racing license are required.

Qualifications

• High School Diploma or equivalent required.
• 6 months experience in related field preferred.
• Must obtain and maintain a valid racing license.

Responsibilities

• Process jackpot slips and tax documents with correct signatures.
• Maintain and perform preventative maintenance on HHR machines.
• Maintain confidentiality of privileged information per policy and state regulations.
• Know all HHR machines and determine proper payouts for guests.
• Ensure gaming devices operate correctly and escalate issues promptly.
• Promote responsible gaming practices and adhere to policy.

Skills

Verbal communication

Guest service

Gaming operations knowledge

Education

High School Diploma or equivalent

6 months experience

Job description

Rosie’s Gaming and Colonial Downs is hiring a Gaming Attendant to service guests, handle hand-pay jackpots, and perform basic maintenance on HHR machines at Roseshire Gaming Parlor in Henrico, VA.

Responsibilities include processing paperwork, maintaining machine components, and ensuring compliance with state regulations and safety protocols. Strong customer service skills and a racing license are required.