Gaming Floor Attendant & Jackpot Service Pro

Roseshire Gaming Parlor; Richmond (VA); On-site; USD 23,000 - 29,000; Full time

Job summary

Colonial Downs Group (CDG) is seeking a Gaming Attendant (5320) to service guests, pay hand-pay jackpots, and perform minor repairs on HHR machines at Rosie’s Gaming Parlor in Virginia.

The role requires strong communication, guest service, and knowledge of gaming operations; high school diploma; six months experience preferred; must obtain a racing license. This position pays $11 per hour plus tips with varied shifts, including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Six months experience in a related field preferred.
• Must obtain and maintain a valid racing license.

Responsibilities

• Provide guest service, build relationships, and service players on the gaming floor.
• Pay hand-pay jackpots and perform minor repairs on HHR machines.
• Ensure paperwork and data entry are completed accurately with required signatures.
• Maintain HHR machines, perform preventative maintenance, and monitor device operation.
• Promote player card usage and ensure compliance with safety and regulatory policies.

Skills

Verbal & written communication

Guest service

Gaming operations knowledge

Education

High School Diploma or equivalent

Job description

Colonial Downs Group (CDG) is seeking a Gaming Attendant (5320) to service guests, pay hand-pay jackpots, and perform minor repairs on HHR machines at Rosie’s Gaming Parlor in Virginia.

The role requires strong communication, guest service, and knowledge of gaming operations; high school diploma; six months experience preferred; must obtain a racing license. This position pays $11 per hour plus tips with varied shifts, including nights and weekends.