Night Gaming Attendant: Jackpot Payout & Guest Care

Rosie’s Gaming and Colonial Downs

Hampton (VA)

On-site

USD 12,000 - 18,000

Full time

14 days+
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Job summary

Rosie’s Gaming Emporium – Hampton is seeking a Gaming Attendant for the overnight shift (11pm–8am) in Hampton, Virginia. You will service guests, build relationships, process hand-pay jackpots, and perform minor repairs on HHR machines.

Ideal candidates have a High School Diploma or equivalent, at least six months in a related field, and must obtain a Virginia racing license. Strong communication and guest service skills are essential, with familiarity of gaming operations a plus.

Qualifications

  • High School Diploma or equivalent is required.
  • Six months of related experience preferred.
  • Must obtain and maintain a valid racing license.

Responsibilities

  • Handle jackpot slips and guest tax documents with proper signatures.
  • Maintain and repair HHR machines; perform preventive maintenance.
  • Protect confidentiality and comply with policies and regulations.
  • Know HHR machines and determine proper payouts.
  • Adhere to internal controls and responsible gaming rules.
  • Ensure devices operate correctly and call for assistance when needed.
  • Encourage player card usage on the gaming floor.
  • Maintain paper levels in terminals for optimal play.
  • Read floor glass and pay tables; recall game histories.
  • Notify supervisor of irregular play.
  • Ensure HHR machines are functioning and available.
  • Know Virginia Racing Commission rules.
  • Follow safety protocols and company policies.
  • Perform other duties as assigned.

Skills

Communication skills
Guest service
Gaming operations knowledge

Education

High School Diploma or equivalent
6 months related experience
Racing license (Virginia)

Job description

Rosie’s Gaming Emporium – Hampton is seeking a Gaming Attendant for the overnight shift (11pm–8am) in Hampton, Virginia. You will service guests, build relationships, process hand-pay jackpots, and perform minor repairs on HHR machines.

Ideal candidates have a High School Diploma or equivalent, at least six months in a related field, and must obtain a Virginia racing license. Strong communication and guest service skills are essential, with familiarity of gaming operations a plus.

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