Game Operations & Strategy Admin — Travel-Ready Support

Family-Entertainment-Group; Itasca (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Holidays

Employee discounts

Community initiatives (FEG Kind)

Job summary

Family Entertainment Group (FEG) is seeking an Administrative Assistant, Game Operations & Strategy, to support day-to-day administrative and operational needs of the department, acting as a central point between leadership, field operations, vendors, purchasing and accounting.

Key duties include coordinating calendars, meetings and travel, preparing agendas and notes, maintaining records, handling confidential information, and assisting billing, purchasing and expense tracking; travel will be

Qualifications

• 3+ years of administrative, operations support, purchasing, or related experience.
• Strong organization, attention to detail, and dependable follow-through.
• Clear written and verbal communication with leadership, field teams, and external partners.
• Proficiency with Microsoft 365, especially Excel, Outlook, Word, and PowerPoint.
• Experience with invoices, purchase orders, expense reports, or ability to learn priority accounting systems.
• Sound judgment with sensitive information and competing priorities.
• Ability to work independently, recognize when direction is needed, and raise concerns early.
• High school diploma or equivalent required; additional business or administrative education preferred.
• Must be willing and able to travel approximately 25% of the time.

Responsibilities

• Coordinate calendars, meetings, travel, and game-related administrative duties.
• Prepare agendas, presentations, spreadsheets, correspondence, and meeting notes.
• Track decisions, owners, and deadlines; follow up and flag items needing attention.
• Maintain department records, project files, and contact information.
• Handle confidential business, employee, vendor, and financial information with discretion.
• Prepare purchase requests and purchase orders through established approval processes.
• Coordinate vendor quotes, availability, order confirmations, and deliveries; track open orders and communicate delays or discrepancies.
• Collect and organize invoices and documentation for accounting, and help resolve billing and CapEx questions.
• Reconcile purchasing and expense records and allocate costs to the correct location or project.
• Maintain trackers for equipment orders, installations, relocations, and department initiatives; prepare status reports showing progress, needs, and next steps.
• Coordinate with field leaders, technical teams, home office personnel, and vendors.
• Route requests to the right owner and follow through until resolution is achieved and documented.
• Recommend practical fixes for recurring administrative problems and support other department projects as priorities evolve.

Skills

Administrative experience

Organization skills

Communication

MS 365 suite

Education

High school diploma

Business/admin education

Tools

Microsoft 365

Excel

Outlook

PowerPoint

Job description

Family Entertainment Group (FEG) is seeking an Administrative Assistant, Game Operations & Strategy, to support day-to-day administrative and operational needs of the department, acting as a central point between leadership, field operations, vendors, purchasing and accounting.

Key duties include coordinating calendars, meetings and travel, preparing agendas and notes, maintaining records, handling confidential information, and assisting billing, purchasing and expense tracking; travel will be