Game Manager

Stars and Strikes Family Entertainment Centers; Stone Mountain (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & 401k benefits

Bonuses

Paid-time off

Profit sharing

Free bowling, laser tag, and gameplay

Job summary

Stars and Strikes Family Entertainment Center in Georgia is seeking an Arcade Manager to oversee our state-of-the-art games room, including arcade games, virtual reality, laser tag, and bumper cars. This role drives sales targets, runs a retail-style prize center, analyzes payouts, and trains hourly staff to deliver exceptional guest experiences.

The ideal candidate is energetic, professional, and capable of leading a team in a fast-paced, high-volume entertainment center.

Qualifications

• 1–2 years of management experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros, and Embed software knowledge is a plus.

Responsibilities

• Ensure an excellent guest experience
• Meet and exceed arcade sales goals
• Manage retail-style prize store
• Hire, train, and manage hourly staff
• Complete arcade audit
• Analyze game payouts
• High-end reconciliation
• Merchandize prize store
• Order arcade inventory
• Organize storage room
• Price new items
• Test drive equipment
• Arcade reporting

Skills

Management

Excel

Guest service

Tools

Meriq

Tripleseat

Vector

Micros

Embed software

Job description

Arcade Manager

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager who is ready to be part of a high volume, fast-paced Entertainment Center. The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Arcade Manager, you would be responsible for the overall operations of our state‑of‑the‑art games room featuring arcade games, virtual reality, laser tag, and bumper cars, as well as other attractions.

This position will be directly responsible for meeting and exceeding sales goals, running a full retail‑style prize center, analyzing and understanding game payouts, and training and maintaining team members for a variety of positions—all while ensuring we exceed our guests’ expectations and deliver an exceptional experience.

Why Join Our Team?

• We are a family‑owned business and consider team members part of our family
• We equip team members to achieve their career dreams and provide training
• There are many opportunities for advancement throughout the Southeast as the company expands
• We encourage team members to have fun while they work
• We provide opportunities for all team members to give back to the community
• We live out our core values:
  • Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back

What We’re Looking For:

• 1–2 years of management experience
• Experience in retail or sales is a plus
• Friendly and professional demeanor
• Ability to analyze reports and proficiency with Excel
• Meriq, Tripleseat, Vector, Micros, and Embed software knowledge is a plus

Core Competencies

• People Leader: Develop Staff, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Excellent Guest Experiences
• Arcade Expert: Problem‑Solver, Attention to Detail, Technical Proficiency

Key Responsibilities

• Ensure an excellent guest experience
• Meet and exceed arcade sales goals
• Manage retail‑style prize store
• Hire, train, and manage hourly staff
• Complete arcade audit

Additional Duties

• Analyze game payouts
• High‑end reconciliation
• Merchandize prize store
• Order arcade inventory
• Organize storage room
• Price new items
• Test drive equipment
• Arcade reporting

Perks We Offer

• Health & 401k benefits
• Bonuses
• Paid‑time off
• Profit sharing
• Free bowling, laser tag, and gameplay

Stars and Strikes is an Equal Opportunity Employer.