Game Facilitator: Energetic Guest Experience Host

Activate Games; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Activate Games is seeking active, passionate Game Facilitators to join our Columbus, OH team. This role keeps you moving with a fast-paced environment, delivering exceptional guest experiences through live-action gaming.

You will check customers in, manage reservations and payments, brief groups, monitor gameplay, assist participants, and perform light room maintenance. Strong communication and a friendly, outgoing attitude are essential.

Qualifications

• Excellent communication, multi-tasking, and time management.
• Flexible to evenings, weekends, and holidays.
• Able to stay calm and adapt to unforeseen situations.
• Energetic, friendly, and good with crowds.
• Strong customer service orientation and experience.

Responsibilities

• Check customers in, take payments, and manage reservations.
• Brief new groups before games.
• Monitor gaming area and explain gameplay.
• Engage with players during games to ensure a great experience.
• Maintain rooms with cleaning and light maintenance.
• Troubleshoot minor equipment issues.

Skills

Strong communication

Multi-tasking

Time management

Flexible schedule

Adaptability

People person

Customer service oriented

Job description

Activate Games is seeking active, passionate Game Facilitators to join our Columbus, OH team. This role keeps you moving with a fast-paced environment, delivering exceptional guest experiences through live-action gaming.

You will check customers in, manage reservations and payments, brief groups, monitor gameplay, assist participants, and perform light room maintenance. Strong communication and a friendly, outgoing attitude are essential.