Game Day Retail Associate - Fan Experience

Fanatics Collectibles; San Francisco (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

Fanatics is seeking a Retail Associate to deliver exceptional fan experiences on game days and in-store events. You will greet fans, process transactions, and maintain merchandise standards to reflect the Fanatics Brand.

Key requirements include reliable attendance, strong communication, and the ability to work a flexible schedule including evenings and weekends. This role emphasizes teamwork, speed, and a friendly, professional demeanor.

Qualifications

• Must be at least 18 years old.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts, and lift up to 25 pounds.
• Maintaining a professional appearance and representing the Fanatics brand.

Responsibilities

• Greet fans and help make their shopping experience enjoyable.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Process sales transactions via Fanatics POS system.
• Maintain high standards of professionalism and customer service to positively represent Fanatics.

Skills

Communication

Interpersonal skills

Teamwork

Attendance & punctuality

Stamina & mobility

Education

High school diploma or equivalent

Job description

Fanatics is seeking a Retail Associate to deliver exceptional fan experiences on game days and in-store events. You will greet fans, process transactions, and maintain merchandise standards to reflect the Fanatics Brand.

Key requirements include reliable attendance, strong communication, and the ability to work a flexible schedule including evenings and weekends. This role emphasizes teamwork, speed, and a friendly, professional demeanor.