Sports Fan Retail Associate — Elevate the Fan Experience

Fanatics; Baltimore (MD); On-site; USD 18,000 - 26,000; Part time

Job summary

Fanatics is seeking a Retail Associate to deliver outstanding fan-focused service on game days and standard shifts. You will greet fans, guide purchases, and ensure a seamless in-store experience while maintaining brand standards across sales floors and stockrooms. Flexibility for evenings, weekends, holidays, and events is essential.

The role emphasizes teamwork, speed, and a relentless, entrepreneurial mindset to drive sales and fan satisfaction in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts, and lift up to 25 pounds.

Responsibilities

• Greet fans and assist with shopping experience.
• Make recommendations based on observations and conversations with fans.
• Execute a brand connection by ensuring a top-notch shopping experience.
• Maintain sales floor and stockroom standards with attention to detail.
• Process sales transactions via the Fanatics POS system.
• Represent the Fanatics brand professionally and courteously.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Education

High school diploma or equivalent

Job description

Fanatics is seeking a Retail Associate to deliver outstanding fan-focused service on game days and standard shifts. You will greet fans, guide purchases, and ensure a seamless in-store experience while maintaining brand standards across sales floors and stockrooms. Flexibility for evenings, weekends, holidays, and events is essential.

The role emphasizes teamwork, speed, and a relentless, entrepreneurial mindset to drive sales and fan satisfaction in a fast-paced environment.