Game-Day Fan Experience Ambassador

Butler University; Indianapolis (IN); On-site; USD 14,000 - 19,000; Part time

Job summary

Butler University in Indianapolis seeks a part-time Fan Engagement Ambassador to welcome guests at Hinkle Fieldhouse and the Bud and Jackie Sellick Bowl. The role centers on friendly service, safety, and school pride, representing The Butler Way at every event.

This part-time position offers 8–10 hours per week during the athletic season, with compensation of $12.00 per hour. The Ambassador will greet fans, assist with directions, and help uphold venue policies in a fast-paced environment.

Qualifications

• Strong interpersonal and communication skills are required.
• Friendly, dependable, and service-oriented individuals preferred.
• Ability to stand for extended periods, climb stairs, and assist guests with mobility needs.
• Calm and professional demeanor under pressure.
• Availability to work evenings, weekends, and holidays aligning with athletic events.

Responsibilities

• Greet and assist fans as they enter and navigate venues.
• Scan tickets, direct guests to seats, and answer questions.
• Promote a safe, enjoyable environment by monitoring aisles, seating, and concourses.
• Uphold venue policies with professionalism and respect.
• Report emergencies or facility issues to event supervisors.
• Collaborate with teammates to ensure a seamless fan experience.
• Demonstrate The Butler Way through service, teamwork, and integrity.

Skills

Interpersonal skills

Communication skills

Friendly & dependable

Customer service mindset

Mobility assistance

Education

High school diploma or equivalent

Job description

Butler University in Indianapolis seeks a part-time Fan Engagement Ambassador to welcome guests at Hinkle Fieldhouse and the Bud and Jackie Sellick Bowl. The role centers on friendly service, safety, and school pride, representing The Butler Way at every event.

This part-time position offers 8–10 hours per week during the athletic season, with compensation of $12.00 per hour. The Ambassador will greet fans, assist with directions, and help uphold venue policies in a fast-paced environment.