Game Day Experience Ambassador

Butler; United States; On-site; USD 16,531 - 20,664; Part time

Job summary

Butler University Athletics seeks Fan Engagement Ambassadors for part‑time game day roles at Hinkle Fieldhouse and the Bud and Jackie Sellick Bowl. You will greet fans, assist with navigation, and promote a safe, enjoyable experience while upholding The Butler Way.

Ideal candidates connect with guests, work well in a team, and can commit to evenings, weekends, and holidays as per event schedules. Training will cover policies and safety expectations.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Friendly, dependable, and service‑oriented.
• Ability to stand for extended periods, climb stairs, and assist guests with mobility needs.
• Calm and professional demeanor under pressure.
• Availability to work evenings, weekends, and holidays in alignment with Butler Athletics’ event schedule.
• Customer service, hospitality, or event experience preferred but not required.

Responsibilities

• Greet and assist fans as they enter and navigate Hinkle Fieldhouse.
• Scan tickets, direct guests to their seats, and answer questions.
• Promote a safe and enjoyable environment by monitoring aisles, seating areas, and concourses.
• Uphold venue policies with professionalism and respect.
• Report emergencies, medical concerns, or facility issues to event supervisors.
• Work collaboratively with teammates and event staff to ensure a seamless fan experience.
• Demonstrate The Butler Way through service, teamwork, and integrity.

Skills

Interpersonal skills

Communication

Customer service

Hospitality

Education

High school diploma or equivalent

Job description

Butler University Athletics seeks Fan Engagement Ambassadors for part‑time game day roles at Hinkle Fieldhouse and the Bud and Jackie Sellick Bowl. You will greet fans, assist with navigation, and promote a safe, enjoyable experience while upholding The Butler Way.

Ideal candidates connect with guests, work well in a team, and can commit to evenings, weekends, and holidays as per event schedules. Training will cover policies and safety expectations.