Gambling Outreach Program Lead

Family Guidance Centers, Inc.; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Drug-free workplace

Equal Opportunity Employer

Pre-employment drug testing

Job summary

Family Guidance Centers, Inc. is seeking a Community Outreach Coordinator to expand gambling outreach and harm reduction efforts across Cook, Sangamon and Will counties.

You will supervise field staff, develop community partnerships, provide brief interventions and referrals, and promote access to services for individuals experiencing substance use and related challenges. A valid driver's license and willingness to travel are required.

Qualifications

• Education and/or Experience: High School Diploma or equivalent.
• Associate's degree preferred.
• Experience in behavioral health, community health outreach, substance use harm reduction, withdrawal management programs, medication-assisted treatment, and/or community relations required.
• Lived experience with substance use and/or problem gambling and successful recovery preferred.
• Certification as a Community Health Worker or Peer Support Specialist preferred.

Responsibilities

• Oversee daily operations of coordinating agency wide gambling outreach services and activities ensuring alignment with the Illinois sponsored are you really willing campaign.
• Supervise Gambling outreach staff providing daily, on-the-ground outreach services including monitoring performance, engagement quality, and adherence to outreach and safety protocols.
• Collaborate with the Associate Administrator of Outreach Services and other Administrators to identify, establish, and maintain new partnership locations for both mobile outreach programs.
• Provide problem gambling education, screenings and referrals throughout the community served (Cook County) including but not limited to activations arranged as part of the Illinois sponsored are you really winning campaign.
• Provide brief intervention to individuals identified to have concerns regarding gambling whether the individual accepts a treatment referral or not.
• Provide problem gambling education, screening, brief intervention and referral to Family Guidance Centers' patients as appropriate.
• Conduct direct outreach to individuals experiencing substance use, homelessness, or other barriers to care by providing harm reduction education, distributing supplies, and describing FGC programs in accessible language to increase awareness of available services.
• Assist as appropriate with field-based support to both new and existing outreach staff by modeling effective outreach practices, offering guidance on logistics, referrals, and documentation tools, and supporting staff in navigating daily outreach routines and site operations.
• Stay informed of local resources and community events relevant to harm reduction and gambling and substance use services, and share updates with the outreach team to help keep staff informed and connected to evolving community needs.
• Build, maintain and strengthen collaborative relationships with community partners, service providers, and stakeholders to enhance program visibility, effectiveness, and referral pathways.

Skills

Community health outreach

Behavioral health

Harm reduction

Outreach coordination

Driver's license

Education

High School Diploma or equivalent

Associate's degree preferred

Certification as Community Health Worker or Peer Support Specialist preferred

Job description

Family Guidance Centers, Inc. is seeking a Community Outreach Coordinator to expand gambling outreach and harm reduction efforts across Cook, Sangamon and Will counties.

You will supervise field staff, develop community partnerships, provide brief interventions and referrals, and promote access to services for individuals experiencing substance use and related challenges. A valid driver's license and willingness to travel are required.