Community Outreach & Referral Specialist

Family Guidance Centers, Inc.; Chicago (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Life Insurance

Employee Assistance Program

401k plan

Paid time off

Paid holidays

Job summary

Family Guidance Centers, Inc. is a substance use treatment organization providing behavioral health programs, including medication-assisted recovery, across Illinois.

The role focuses on building referral networks, engaging community partners, and assisting clients with access to treatment and services in a compassionate, patient-centered manner. Primary duties include outreach to shelters and community organizations, supervision participation, and clear communication of program eligibility.

Qualifications

• Education and/or experience in/with substance use, detox programs, medication-assisted treatment, behavioral healthcare and/or community relations encouraged to apply.
• Preferable: valid driver's license, insurance and personal vehicle.
• Staff may travel to outreach locations using their own vehicles; having a vehicle is helpful but not required.

Responsibilities

• Develops referral relationships with shelter partners, homeless outreach teams, hospital social workers and community organizations to access treatment services.
• Strives to develop and direct prospective referrals to FGC and other treatment providers.
• Demonstrates professionalism when working with patients, staff and outside professionals; participates in supervision and ongoing education.
• Explains FGC programs, services and eligibility to patients and families and helps them gain access to treatment.

Skills

Substance use support

Detox programs

Community outreach

Behavioral health

Education

High School Diploma or GED

Tools

Job description

Family Guidance Centers, Inc. is a substance use treatment organization providing behavioral health programs, including medication-assisted recovery, across Illinois.

The role focuses on building referral networks, engaging community partners, and assisting clients with access to treatment and services in a compassionate, patient-centered manner. Primary duties include outreach to shelters and community organizations, supervision participation, and clear communication of program eligibility.