Gallery Visitor Experience Specialist

The Claremont Colleges Services; Claremont, Northern (CA, KY); Hybrid; USD 32,000 - 36,000; Part time

Job summary

The Claremont Colleges Services seeks a part-time Visitor Services Associate to welcome and assist visitors at the Ruth Chandler Williamson Gallery in Claremont, CA. You will provide information about exhibitions, assist with merchandise purchases, and support educational programming for students and the community.

This role emphasizes inclusivity, accessibility, and safety, with the gallery open during exhibitions and special events.

Qualifications

• Demonstrated knowledge of visitor engagement and accessibility best practices.
• Demonstrated knowledge of emergency equipment and procedures pertaining to the safety of Gallery visitors and exhibitions.
• Exceptional interpersonal and communication skills applicable to a deadline-oriented environment.

Responsibilities

• Welcome visitors with a friendly and approachable demeanor.
• Offer information about the Gallery’s collections, exhibitions, programs, and giving opportunities to visitors.
• Respond to visitor questions and encourage engagement with the artworks on display.
• Assist visitors with purchases of Gallery catalogs and merchandise.
• Collaborate with Gallery staff to create and implement educational initiatives and support the Gallery’s student organizations.
• Train interns and work-study students in visitor engagement procedures and best practices.
• Supervise interns and work-study students, including hiring students and tracking attendance.

Skills

Visitor engagement

Accessibility best practices

Interpersonal communication

Customer service

Microsoft Office

POS systems

Education

High school diploma

Tools

Audiovisual equipment

Job description

The Claremont Colleges Services seeks a part-time Visitor Services Associate to welcome and assist visitors at the Ruth Chandler Williamson Gallery in Claremont, CA. You will provide information about exhibitions, assist with merchandise purchases, and support educational programming for students and the community.

This role emphasizes inclusivity, accessibility, and safety, with the gallery open during exhibitions and special events.