Gallery Host

ArtPride New Jersey; Newark (NJ); On-site; USD 18,000 - 28,000; Part time

Job summary

ArtPride New Jersey Foundation is seeking a Gallery Host to support daily operations across the Welcome Center, Coat Check, and Galleries, delivering warm, engaging service to visitors and donors. You will greet guests, answer questions about the collection and programs, help with wayfinding, ensure safety and museum policies, and participate in daily briefings and trainings.

This role requires availability Thursday through Sunday, 12:00pm–5:00pm, and a willingness to learn about the museum's

Qualifications

• Welcoming, positive attitude and willingness to learn.
• Strong interpersonal and communication skills.
• Experience with Microsoft Office.
• Ability to work with diverse audiences.

Responsibilities

• Greet and welcome all visitors in galleries.
• Monitor gallery activity and enforce museum policies.
• Answer questions about wayfinding, collections, facilities, programs, and events.
• Respond to visitor queries with friendly, attentive service.
• Attend briefings and trainings and assist with gallery materials.

Skills

Customer service

Interpersonal communication

Multicultural engagement

Microsoft Office

Tools

Microsoft Office Suite

Job description

The Gallery Host supports daily operations across the Welcome Center, Coat Check, and Galleries, serving as a key member of the Visitor Experience team. Gallery Hosts create a warm, inclusive, and engaging environment for members, visitors, donors, and stakeholders by delivering genuine, high-quality service. Through active visitor engagement and a professional, positive demeanor, Gallery Hosts enthusiastically promote the Museum, its programs, and services while ensuring an exceptional on-site experience.

Duties and Responsibilities

• Serve as the Museum representative in galleries. Greet and welcome all visitors.
• Monitor public activities in galleries. Ensure visitors adhere to Museum policies, paying particular attention to the safety of the collection and of others.
• Engage visitors in a professional, friendly, and positive manner. Answer questions regarding wayfinding, the collection, on-site facilities and services, programs and events, and more.
• Take ownership of visitor queries and respond with friendly, genuine attention and follow through as needed.
• Maintain sufficient knowledge of Museum’s history, collections, special exhibitions, and visitor policies.
• Remain alert and immediately report anything unusual or out of place. Notify the Manager immediately of any issues that require attention.
• Attend daily morning briefings, all-staff meetings, and periodic trainings.
• Monitor and replace any gallery materials as needed.
• Perform other duties as assigned.

Requirements

• Welcoming, positive attitude with creative thinking and a willingness to learn and grow
• Strong interpersonal and communication skills, with the ability to engage with individuals from diverse backgrounds
• Demonstrated computer proficiency, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook)
• Comfortable working with large and varied audiences, including seniors, children, and individuals with special needs
• Customer service experience preferred
• Interest in the arts a plus
• Available to work at least four (4) days per week, Thursday–Sunday, from 12:00pm – 5pm.

ArtPride New Jersey Foundation
432 High Street
Burlington, NJ 08016