Gallery Ambassador

Smith College; Northampton (MA); On-site; USD 20,000 - 28,000; Part time

Job summary

Smith College in Northampton, MA is seeking a Gallery Attendant for the Museum of Art. This casual, non-benefitted role focuses on welcoming visitors, safeguarding art, and delivering outstanding customer service in a dynamic gallery setting.

You will help maintain a positive visitor experience, assist guests, and support safety policies while participating in regular staff trainings and meetings. A high school diploma and a commitment to diversity are required; bilingual skills are a plus.

Qualifications

• High school diploma with demonstrated experience building positive customer relations.
• Desire to work with and support a diverse learning community; ability to meet physical requirements.
• Experience working with individuals from diverse backgrounds.

Responsibilities

• Oversee galleries and enhance visitor experience with a welcoming, inclusive environment.
• Engage directly with visitors and provide assistance as needed.
• Observe and report safety incidents and collaborate with Safety Team; assist in evacuations and emergencies.

Skills

Customer service

Visitor engagement

Emergency response

Communication

Education

High school diploma

Tools

Basic computer skills

Job description

Smith College in Northampton, MA is seeking a Gallery Attendant for the Museum of Art. This casual, non-benefitted role focuses on welcoming visitors, safeguarding art, and delivering outstanding customer service in a dynamic gallery setting.

You will help maintain a positive visitor experience, assist guests, and support safety policies while participating in regular staff trainings and meetings. A high school diploma and a commitment to diversity are required; bilingual skills are a plus.