GA Non Teaching: LIB- Services Assistant

Texas A&M University; Commerce (TX); On-site; USD 15,149 - 21,577; Full time

Job summary

Texas A&M University is seeking a Graduate Assistant for Library Services to balance customer service with operational oversight. You will work at the Library Information Desk, assist with checkouts via the Library Services Platform, and help patrons locate resources.

The role includes opening and closing duties, safety checks, and stacks maintenance to ensure orderly shelves. The position requires a currently enrolled graduate student in good standing, reliability for a consistent weekly

Qualifications

• Must be a currently enrolled graduate student in good standing at Texas A&M University.
• Reliability: must commit to a consistent weekly schedule.
• Technical skills: proficiency with Microsoft Office; ability to quickly learn library-specific software.
• Physical requirements: ability to lift up to 25 lbs., push heavy book carts, and stand/walk for extended periods.
• Attention to detail: strong organizational skills and ability to follow complex alphanumeric filing systems.

Responsibilities

• Serve as primary contact at the Library Information Desk.
• Assist patrons with checking materials in and out using the Library Services Platform (LSP).
• Provide basic reference assistance, helping users navigate the library catalog and locate physical resources.
• Resolve patron account issues, such as fines or lost item inquiries, with a professional demeanor.
• Open: Unlock designated areas, power on public workstations, and ensure the facility is ready for operation by the scheduled start time.
• Closing: Perform security sweeps and secure doors; shut down equipment per library protocol.
• Maintain stacks by shelving returned items and performing shelf-reading.
• Assist with shifting projects and monitor the physical condition of stacks.

Skills

Customer service

Reliability

Technical skills

Education

Graduate student status at Texas A&M University

Tools

Microsoft Office

Library software

Job description

Position Summary

The Graduate Assistant (GA) for Library Services plays a vital role in ensuring the library remains a welcoming, efficient, and well‑maintained environment for students, faculty, and researchers. This position balances direct customer service with essential operational oversight, including opening and closing the facility and maintaining the physical integrity of the library’s collections (stacks maintenance).

Key Responsibilities

• Public Services & Circulation
  • Serve as a primary point of contact at the Library Information Desk.
  • Assist patrons with checking materials in and out using the Library Services Platform (LSP).
  • Provide basic reference assistance, helping users navigate the library catalog and locate physical resources.
  • Resolve patron account issues, such as fines or lost item inquiries, with a professional demeanor.
• Opening & Closing Operations
  • Opening: Unlock designated areas, power on public workstations, and ensure the facility is ready for operation by the scheduled start time.
  • Closing: Perform security sweeps on all floors to ensure all patrons have exited, secure doors, and shut down equipment according to library protocol.
  • Maintain a safe environment by reporting any facility issues or security concerns to library leadership.
• Stacks Maintenance & Collection Care
  • Shelve returned books and media accurately according to the Library of Congress and Dewey classification systems.
  • Perform regular "shelf reading" to ensure materials are in the correct call number order.
  • Assist with shifting projects (moving large sections of books) and identify items in need of repair.
  • Monitor the physical condition of the stacks, ensuring aisles are clear and well organized.

Qualifications

• Must be a currently enrolled graduate student in good standing at East Texas A&M University.
• Reliability: Must be able to commit to a consistent weekly schedule.
• Technical Skills: Proficiency with Microsoft Office; ability to quickly learn library‑specific software.
• Physical Requirements: Ability to lift up to 25 lbs., push heavy book carts, and stand/walk for extended periods.
• Attention to Detail: Strong organizational skills and ability to follow complex alphanumeric filing systems.

Schedule & Commitment

Pay: Hourly $13.33
Hours: 20 hours per week
Availability: Must be available to work until 1:00am including weekends.
All positions are security‑sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and other information required by the institution’s procedures, including completion of the criminal history check.

Equal Opportunity

Equal Opportunity/Veterans/Disability Employer.

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