Library Student Assistant

Georgia Southwestern State University; Americus (GA); On-site; USD 8,239 - 11,735; Part time

Job summary

Georgia Southwestern State University is seeking a Library Student Assistant to provide vital support for users entering the library. This role involves assisting with circulation desk tasks, shelving materials, and offering help with various inquiries and tasks, creating a welcoming environment for all.

We prioritize strong customer service skills and require availability for evening and weekend shifts. This position pays $7.25/hour and is ideal for students looking for flexible work hours in a lively educational setting.

Qualifications

• Must be a currently enrolled student in good academic and conduct standing.
• Strong communication and interpersonal skills with a customer-first attitude.
• Ability to follow detailed instructions and work independently or as part of a team.
• Basic computer proficiency; willingness to learn library systems.
• Dependable and punctual.
• Ability to lift materials weighing up to 50 pounds.

Responsibilities

• Provide courteous, helpful assistance to library users.
• Check library materials and equipment in and out using the library system.
• Assist patrons with general inquiries about the library.
• Shelve returned materials and maintain order in assigned areas.
• Support library staff with various projects as needed.

Skills

Customer service skills

Attention to detail

Communication skills

Education

Currently enrolled student

Tools

Library systems (e.g., Alma, Gil-Find, Tipasa)

Job description

Job Title: Library Student Assistant

Location: Americus, Georgia

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 298681

About Us

Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia.

Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond.

Job Summary

Library Student Assistants serve as the first point of contact for users entering the library and are key contributors to creating a welcoming, supportive, and resourceful environment. They assist with a variety of public service and operational tasks, including circulation desk support, shelving materials, answering questions, and assisting with special projects and events. This position requires strong customer service skills, attention to detail, and a willingness to work collaboratively with library staff and patrons. Currently, we are looking for student workers who are available to work on Sundays and evening shifts.

Customer Service & Circulation Support

• Provide courteous, helpful assistance to library users
• Check library materials and equipment in and out using the library system
• Answer and route telephone calls professionally
• Assist patrons with general inquiries about the library, its services, and its policies
• Direct users to appropriate staff or departments for specialized help

Library Operations

• Shelve returned materials and maintain order in assigned areas through shelf reading
• Assist patrons with scanning, copying, and basic technology needs
• Open and close the library following established procedures
• Record library usage statistics and reference interactions
• Deliver, sort, and distribute internal and external library mail

Special Projects & Events

• Support library staff with various projects as needed
• Assist with outreach events, guest speaker sessions, and other programming
• May create flyers, signage, or contribute to the library's social media presence

Advanced Responsibilities (as experience allows)

• Assist with interlibrary loan processes
• Help maintain building organization and navigate user questions about library spaces
• Support promotional efforts through basic graphic design or content creation

Required Qualifications

• Must be a currently enrolled student in good academic and conduct standing
• Strong communication and interpersonal skills with a customer-first attitude
• Ability to follow detailed instructions and work independently or as part of a team
• Basic computer proficiency; willingness to learn library systems (e.g., Alma, Gil-Find, Tipasa)
• Dependable and punctual
• Ability to lift materials weighing up to 50 pounds

Preferred Qualifications

• Prior experience in a customer service role
• Cumulative GPA of 2.3 or higher
• Good judicial standing with the university
• Available to work weekends and evening shifts

Working Hours

Library Student Assistants work scheduled shifts during regular library hours. Shifts may include evenings, weekends, and university holidays. Availability for evening shifts and flexibility during peak periods (e.g., finals week, orientation, homecoming) are especially valued.

Typical Library Hours

• Monday-Thursday: 8:00 AM – 10:00 PM
• Friday: 8:00 AM – 5:00 PM
• Saturday: 1:00 PM – 5:00 PM
• Sunday: 2:00 PM – 10:00 PM

Compensation: $7.25/hour

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.