Library Associate - Access Services

The University of North Georgia; Dahlonega (GA); On-site; USD 21,000 - 25,000; Full time

Job summary

The University of North Georgia Dahlonega Campus library is seeking a Library Associate - Access Services to provide circulation and access services to students, faculty, staff, and visitors.

The role involves managing technology inventory, coordinating room reservations, and approving public notices for the library display space. Occasional night/weekend work and travel between campuses are required, reporting to the Library Services Coordinator.

Qualifications

• Two years library or customer/public service-related experience.
• Knowledge of productivity software (Word, Excel).
• Experience in an academic library is preferred.

Responsibilities

• Assists students, faculty, staff, and community patrons in person, by telephone, and by chat with check-in/check-out and reserves.
• Performs daily opening duties and monitors safety and security.
• Liaises with IT User Support and Library Technology Center for equipment issues.
• Coordinates LTC meeting room reservations and approves event flyers.
• Performs collection maintenance tasks: shelving, shifting, weeding, inventories.
• Assists in training LTC student assistants and library staff; participates in committees.

Skills

Customer service

Communication

Problem solving

Multitasking

Tech troubleshooting

Education

Associates Degree or equivalent college credit hours (60)

Tools

Alma

Banner

Integrated library systems

Job description

Job Title: Library Associate - Access Services

Location: UNG-Dahlonega, GA

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 304473

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is accepting applications for a Library Associate- Access Services. This position will provide circulation and access services to the students, faculty, staff, and visitors of the University of North Georgia Dahlonega Campus library. Position' will be responsible for managing technology inventory, coordinating room reservations, and for approving public notices for the library display space. Occasional night and weekend work is required. Occasional travel between campuses will be required. The position reports to the Library Services Coordinator.

Responsibilities

• Assists students, faculty, staff, and community patrons in person, by telephone, and by chat with check-in and check-out of library material, patron accounts in Alma & Banner, and reserves as needed. Provides directional and basic information about library and university services. Resolves patron account disputes and makes referrals as appropriate.
• Performs daily opening duties and monitors the safety and security of library users, library property, and facility.
• Serves as the liaison between IT User Support and the Library Technology Center (LTC) for troubleshooting broken / malfunctioning equipment and printing supplies.
• Responsible for LTC meeting room reservations in coordination with the Gainesville Library approver and serves as backup for Gainesville when needed. Reviews and approves event flyers for the LTC public display space.
• Participates in collection maintenance work and projects including shelving, preparing new materials for circulation, shelf-reading, shelf cleaning, shifting, weeding, and inventories.
• In conjunction with the Access Services / Library Services Coordinator and the Evening Supervisor, assists in training LTC student assistants and library staff. Participates in library committees and internal professional development activities.
• In the absence of the Library Services Coordinator, supervises library student assistants.
• Other duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of productivity software (Word, Excel, etc.).
• Knowledge of automated systems including integrated library systems, Banner etc.
• Strong oral and written communication skills; excellent interpersonal skills with positive, customer-focus.
• Excellent problem-solving skills.
• Excellent technology troubleshooting skills.
• Ability to exercise initiative and good judgment as a team member.
• Ability to multi-task and prioritize duties.
• Must be able to stand for long periods, push/pull book trucks up to 100 lbs. max, lift up to 25 pounds.

Required Qualifications

• Associates Degree or equivalent college credit hours (60)
• Two years library or customer/public service-related experience.
• The ideal candidate will have experience in an academic library.

Proposed Salary

• The proposed starting salary is: $15.87 hour.

Required Documents to Attach

• Resume
• Cover Letter
• Unofficial Transcripts
• Contact Information for Three Professional References

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affimitive Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time
• This position does not require security clearance.

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.

Background Check

• Standard Enhanced + Education