G.O.A.T Deli & Bakery Clerk — Flexible Schedule

Stater Bros. Markets, Inc.; Lancaster (CA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Stater Bros. Markets, Inc. in California is seeking a NOTC Clerk to deliver G.O.A.T.

service to customers and support daily operations in the Service Deli and Bakery departments. Responsibilities include preparing and packaging deli or bakery items, maintaining product quality, and ensuring food safety standards are met. For graveyard shifts, duties include stocking, displays, and cleaning to ensure the store is ready for opening while maintaining a friendly, knowledgeable customer experience.

Qualifications

• Must be at least 18 years of age.
• High school diploma is preferred but not required.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Friendly, helpful attitude with a focus on customer satisfaction and service at all times.
• Must maintain a sense of integrity and follow store policies and procedures, including safety standards and the collective bargaining agreement.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T).
• Handle customer concerns or complaints politely and professionally, and escalate to upper management when necessary.
• Provide excellent over-the-counter customer service by greeting customers, answering questions, and fulfilling product requests.
• Prepare deli items such as sandwiches, salads, and hot case offerings, following established recipes and portion guidelines.
• Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications.
• Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal.
• Monitor product expiration dates and remove outdated or unsellable items as needed.
• Take and fulfill special orders for party trays and catering requests.
• Assist with inventory control by accurately recording waste, transfers, and markdowns.
• Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately.
• Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases.
• Participate in regular cleaning schedules and deep-cleaning tasks as assigned.
• Provide friendly and knowledgeable customer service at the bakery counter, assisting with product selection, and taking customer orders.
• Baking preparation to meet production goals when making bakery items.
• Assemble and decorate cakes, cupcakes, and other bakery items; along with custom order preparation by following design specifications.
• Ensure decorated items meet quality and presentation standards.
• Maintain attractive, clean, and well-stocked bakery display cases to ensure products are presented in an appealing manner.
• Regularly check and restock bakery items on the sales floor, ensuring freshness and proper rotation; check items for freshness and remove expired products.
• Monitor inventory and communicate any stock shortages or waste to management.
• Safely operate ovens and other baking equipment while monitoring bake times and product quality.
• Follow all food safety, sanitation, and quality control procedures as required by store policy and health regulations.

Skills

Customer service

Communication

Teamwork

Food safety

Education

High school diploma preferred

Job description

Stater Bros. Markets, Inc. in California is seeking a NOTC Clerk to deliver G.O.A.T.

service to customers and support daily operations in the Service Deli and Bakery departments. Responsibilities include preparing and packaging deli or bakery items, maintaining product quality, and ensuring food safety standards are met. For graveyard shifts, duties include stocking, displays, and cleaning to ensure the store is ready for opening while maintaining a friendly, knowledgeable customer experience.