FWS Financial Aid Student Assistant — Front Desk

CCC; Chicago (IL); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

City Colleges of Chicago (CCC) is seeking Federal Work Study – Financial Aid Student Representatives at Harold Washington College. You will assist at the reception, greet students and staff, and support daily office tasks while following CCC customer service standards.

The role requires enrollment in CCC and FWS, with flexible hours Monday–Thursday and Friday, and involves FAFSA-related assistance and strong customer service.

Formación

• Applicants must be 16 years or older and eligible to work in the United States.
• Active enrollment in CCC with a minimum of 6 semester hours.
• Must be enrolled in Federal Work Study and pass CCC hiring process.

Responsabilidades

• Assist at reception desk, greeting students, faculty, and staff entering the office.
• Be present in Greeting Center and guide students with directions.
• Assist staff in the day-to-day functions of the office.
• Answer inquiries via email, phone, and Zoom.
• Adheres to the City Colleges of Chicago Customer Service Excellence Standards.
• Knowledge of Excel, FAFSA completion assistance, and great customer service.
• Flexible hours Mon-Thu 9-5, Fri 9-1.

Conocimientos

Customer service

Communication

Educación

High school diploma or GED

Enrolled in CCC with 6+ semester hours

FWS program participant

Herramientas

Excel

Descripción del empleo

City Colleges of Chicago (CCC) is seeking Federal Work Study – Financial Aid Student Representatives at Harold Washington College. You will assist at the reception, greet students and staff, and support daily office tasks while following CCC customer service standards.

The role requires enrollment in CCC and FWS, with flexible hours Monday–Thursday and Friday, and involves FAFSA-related assistance and strong customer service.