Future Service Advisor

Lithia Motors, Inc; Los Angeles (CA); On-site; USD 71,990 - 194,751; Full time

Job summary

Keyes Toyota, part of Lithia & Driveway, invites you to express interest in future Service Advisor openings in the Los Angeles area. This evergreen posting highlights opportunities at a high-volume dealership with strong growth potential and a comprehensive total rewards package.

The role focuses on delivering exceptional service to Subaru service customers, scheduling and documenting repairs, and guiding customers through maintenance options while coordinating with technicians to ensure

Qualifications

• 2+ years of Service Advisor experience in a dealership environment.
• Greet customers promptly and provide an exceptional service experience.
• Acceptable driving record and a valid driver's license in your state of residence.

Responsibilities

• Be the primary contact for service customers, delivering an exceptional service experience.
• Schedule appointments and prepare repair orders.
• Communicate maintenance recommendations and repair options.
• Coordinate with technicians and keep customers informed throughout the repair process.
• Help achieve departmental sales, CSI, and customer satisfaction goals.

Skills

Customer service

Dealership experience

Tools

CDK experience

Job description

Dealership:L0371 Keyes ToyotaKeyes ToyotaInterested in Joining Lithia & Driveway as a Future Service Advisor? Let's Stay Connected!We're always interested in hearing from experienced individuals who want to build a career in automotive and help us deliver Auto Done Easy for our customers. This evergreen posting is an opportunity to express your interest in future openings across our dealership network. While we may not have an immediate opportunity available, we encourage you to apply and join our talent community for consideration as positions become available.Pay: $6,450.80-$17,450.85 monthly.Schedule: Mon-Sat: 7am-5:30pm with Sundays and 1 rotating weekday off.Department Hours: Mon-Sat: 7am – 5pm and Sun: ClosedWhy Join Our Team?Team-oriented culture that values collaboration, communication, and mutual support.Supportive leadership team that invests in training, and employee success.High-volume Toyota dealership offering opportunity, stability, and long-term growth.Stability of a large automotive group while still maintaining a local, family-style feelA workplace where we recognize your effort, supports your growth, and allows your career to succeed.What You'll DoBe the primary contact for Subaru service customers, delivering an customer experience.Schedule appointments and prepare repair orders.Communicate maintenance recommendations and repair options.Coordinate with technicians and keep customers informed throughout the repair process.Help achieve departmental sales, CSI, and customer satisfaction goalsWhat You'll Bring2+ years of Service Advisor experience in a dealership environment.Greet customers promptly and provide an exceptional service experience.CDK experience.We prefer experience with luxury or European brands, but do not require it.Acceptable driving record and a valid driver's license in your state of residence.Total RewardsThe California pay range for this position is $6,450.80-$17,450.85 monthly. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.