Future Opening: Spa Concierge

The Woodhouse Day Spa; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay and Incentive programs

Generous discounts and opportunities

“The Woodhouse Way” paid training

State-of-the-art facility

Job summary

The Woodhouse Day Spa is seeking passionate Spa Concierge to create the ultimate guest experience in a luxury spa setting. You will greet guests, explain the Woodhouse experience, assist with locker room access, and ensure a seamless visit.

Join our team to deliver exceptional service, remember guest preferences, and support leadership to keep operations smooth in a state-of-the-art facility nationwide.

Qualifications

• Provides personal attention from the time the guest walks through the door
• Educates the guest on the Woodhouse experience including a warm welcome, locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special—the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care of the “big stuff”, you always make sure things are running smoothly

Responsibilities

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special–the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Job description

Want to work at America’s BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?
Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine!

We are hiring for Full Time and Part Time Spa Concierge.

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way—as you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number –then you should consider joining the Woodhouse Family today!

Our spa concierge… Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous spa concierge :

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special–the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Woodhouse Perks include:

• Competitive Pay and Incentive programs
• Generous discounts and opportunities to enjoy services and products
• “The Woodhouse Way” paid training program
• Working in a new state of the art facility

The Woodhouse Day Spa is an Equal Opportunity Employer

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.