Future Opening: Server

Southerleigh Brewing Company; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Southerleigh Brewing Company in San Antonio is seeking a dedicated Server to join our team. The role involves delivering high-quality dining experiences by providing exceptional service to guests, addressing their needs promptly, and ensuring adherence to service protocols.

The ideal candidate will possess strong communication skills, the ability to manage multiple tasks, and a commitment to creating a welcoming atmosphere. Flexible hours including nights and weekends are expected, with an emphasis on teamwork and guest satisfaction.

Qualifications

• Proven ability to provide efficient and friendly service.
• Skilled in accurately recording and settling guest orders.
• Availability to work flexible hours, including nights and weekends.
• Physical ability to stand and walk throughout the shift.

Responsibilities

• Deliver exceptional dining service ensuring guest satisfaction.
• Greet guests and engage positively upon arrival.
• Handle guest concerns with urgency and professionalism.
• Utilize promotional strategies to enhance guest experiences.

Skills

Efficient service delivery

Problem-solving skills

Strong communication skills

Ability to manage multiple tasks

Comfort in high-pressure environments

Job description

Full Time • Southerleigh Fine Food & Brewery

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

Location: San Antonio, Texas