Future Opening: Senior Account Manager

coveoen; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Coveo is seeking a Senior Enterprise Account Manager to grow and manage a portfolio of large, global strategic accounts in the US. You will lead the full sales cycle, expand value, and drive revenue with AI solutions, collaborating with cross-functional teams to ensure client success.

You will engage with C-level executives, build long-term strategic plans, and navigate complex procurement to close global deals.

Qualifications

• 6+ years of experience exceeding sales quotas and expanding existing enterprise accounts (SaaS/AI).
• Strong track record selling to C-Suite and senior IT leaders.
• Ability to develop strategic account plans and drive expansion.

Responsibilities

• Own and manage a portfolio of large enterprise customers across industries.
• Build trusted advisor relationships with CXO level stakeholders.
• Create and execute strategic account plans to grow revenue and retention.

Skills

Enterprise selling

C-Suite engagement

Pipeline management

Strategic planning

Negotiation

Tools

MEDDPICC

Job description

Are you passionate about the transformative power of AI? Join us and play a pivotal role in growing cutting-edge AI solutions to the US market.

As a Senior Enterprise Account Manager at Coveo, your expertise in growing and managing an existing customer base of large, global strategic accounts will be key to overseeing the entire sales cycle for our most strategic customers across a variety of industries.

You’ll develop strategies to expand and continuously drive incremental value, revenue and customer satisfaction from our AI Platform. You are passionate and laser focused on customer business outcomes, and just as passionate about cutting edge AI solutions. You have the ability to navigate global, complex accounts, have a strong business acumen, and are comfortable working with C-Suite and Senior IT/ Digital Leaders.

Responsibilities

• Own and develop your territory - Manage a portfolio of existing enterprise customers, serving as the primary point of contact and owning the customer relationship throughout the engagement.
• Leveraging existing relationships and forging new ones with the CXO level within target accounts. You'll establish trust and credibility by positioning yourself as a trusted advisor capable of addressing complex business challenges, while demonstrating empathy, active listening, and resilience.
• Expand customer value and revenue - Create and maintain effective, strategic account plans to align with customer business objectives and ensure revenue growth and retention.
• Negotiation and closing deals: Use your experience in negotiating complex, global deals to navigate intricate procurement processes.
• Collaborating with internal stakeholders to create a compelling strategy based on client needs while maximizing company value.
• Working closely with cross-functional teams including customer success, marketing, product, renewals ,and customer support to align strategies and ensure client satisfaction. You'll also communicate client needs and feedback to internal teams to drive product and customer satisfaction improvement and innovation.
• Meeting / exceeding quarterly revenue and goal targets.

An A+ sales virtuoso, ready to make a big impact for customers and Coveo, with AI!

You're an ambitious sales professional who thrives in a fast-paced environment and is driven to make an impact. You want to join a company that is extremely innovative and customer centric at its core. You're passionate about building relationships with customers and getting behind a stellar product, so that delivering value is second nature to you.

If you want to sell one of the market leading GenAI Enterprise-Ready platforms that TRULY delivers value, then you're at the right place!

You're humble, curious, creative, open and most importantly, passionate!

Qualifications

• 6+ years of experience exceeding sales quotas, expanding existing customer accounts in software/SaaS. You've sold innovative technologies before and introduced new concepts to enterprise global accounts (AI, Big Data, Cloud, etc).
• Comfortable selling to C-Suite, CIOs, Senior IT executives, Senior LOB executives.
• Strong foundation in Enterprise Account approach that aligns solutions to customer strategies to drive expansion.
• Quota-carrying experience in expanding existing named accounts while ensuring high customer satisfaction and retention.
• Skilled at building and managing a strong pipeline for your portfolio. Expertise in identifying high-potential leads, nurturing relationships, and strategically advance opportunities through the sales cycle within key accounts.
• MEDDPICC certification is a plus.

Join the Coveolife!

We're not hiring for this role just yet; but we're always committed to connecting with exceptional talent. Our team will reach out if your experience and expertise stand out.

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.