Future Opening: Office Representative - State Farm Agent Team Member

State Farm Agent; Birmingham (AL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hourly pay plus commission/bonus

Job summary

A local insurance agency in Birmingham, AL is seeking a part-time Team Member to provide exceptional customer service and support. Responsibilities include establishing customer relationships, educating clients about insurance options, and assisting with marketing initiatives. The ideal candidate has strong communication skills, is detail-oriented, and has a passion for helping people. This role includes hourly pay plus commission and is with an independent contractor agent, not State Farm Insurance Companies.

Qualifications

• Interest in marketing products and services based on customer needs.
• Proactive in problem solving.
• Able to learn computer functions and work in a team environment.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Work with the agent to meet marketing goals.

Skills

Excellent interpersonal skills

Excellent communication skills

Detail oriented

Self-motivated

Bilingual – Spanish preferred

Job description

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

As an Agent Team Member, you will receive:

• Hourly pay plus commission/bonus

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Bilingual – Spanish preferred
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Our Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Birmingham, AL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.