Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Hourly pay

Paid time off (vacation and personal/s

Job summary

State Farm agent in North Central San Antonio seeks an outgoing, customer-focused team member to help manage everyday life risks and financial services. You will build relationships, provide prompt service, and support inquiries about insurance, policy changes, transfers, claims, and billing.

Join a small agency with growth potential; licensing requirements apply. This is an independent contractor arrangement and not directly with State Farm Insurance Companies.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in problem solving.
• Detail oriented and customer-focused.
• Dedicated to delivering high-quality service.
• Ability to work in a team environment.
• Bilingual Spanish preferred.
• Property and Casualty license (must obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Bilingual - Spanish preferred

Job description

Responsive recruiter

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Simple IRA


• Hourly pay


• Paid time off (vacation and personal/sick days)


• Valuable experience


• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Ability to work in a team environment


• Bilingual - Spanish preferred


• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


• Our office is located in North Central San Antonio at Blanco and North Loop 1604.


• I have been a State Farm agent since 2002.


• Additional languages spoken: Spanish

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.