Customer Service Representative - State Farm Agent Team Member

Lanell Anderson - State Farm Agent; Albuquerque (NM); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth opportunities

Job summary

Lanell Anderson - State Farm Agent in Albuquerque, NM seeks a Customer Service Representative to build relationships, respond to inquiries, and assist customers with insurance products. The role emphasizes telephone and in-person interactions, accuracy, and a proactive service mindset.

The successful candidate will demonstrate strong communication, organizational skills, and a commitment to customer service, with the potential for growth within the agency and opportunities to obtain the Property

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented with strong interpersonal abilities.
• Organizational skills and attention to detail.
• Dedicated to customer service and follow-through.
• Able to learn computer functions and operate basic software.
• Ability to relate to customers effectively.
• Property and Casualty license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Communication skills

People-oriented

Organizational skills

Detail oriented

Customer service

Computer literacy

Relating to customers

P&C license

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Able to learn computer functions
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $17.00 - $19.00 per hour

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Come work with an energetic, fun team at Lanell Anderson - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in 5600 Menaul NE.
• I have been a State Farm agent since 1986.
• I am a proud graduate of UNM.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Do you have experience working for a State Farm agent? *

Years of experience working for a State Farm agent? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none