Future Opening: Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Austin (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Flexible hours

Valuable experience

Job summary

State Farm Agent in Austin, Texas is seeking a customer-focused individual for an engaging role. Responsibilities include establishing customer relationships, providing accurate service, and educating on insurance options. Success in this position leads to a rewarding career with commission-based compensation and flexible hours.

The ideal candidate will be detail-oriented, self-motivated, and possess excellent communication skills, alongside a Property and Casualty license (must be obtained). Bilingual candidates, especially in Spanish, are encouraged to apply.

Qualifications

• Excellent verbal, written, and listening communication skills.
• Self-motivated and detail-oriented.
• Ability to effectively relate to customers.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Customer service skills

Bilingual – Spanish

Proactive problem solving

Education

Property and Casualty license

Life and Health license

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Perks

• Salary plus commission/bonus
• Flexible hours
• Valuable experience

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to effectively relate to a customer
• Bilingual – Spanish required
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

About the Opportunity

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $32,000-$45,000

Our Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In South Austin, Texas And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning