Future Opening: Customer Relations Representative - State Farm Agent Team Member

SupportFinity™; Columbus (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Salary + Commission

Paid time off

Valuable experience

Advancement potential

Job summary

State Farm Agent in Columbus, OH seeks a Customer Relations Representative to join their agent team. You will build customer relationships, provide prompt service, and explain insurance options to clients. This role offers income with commission and growth potential within a busy agency.

Ideal candidates communicate clearly, work well in a team, and are proactive in problem solving. Licenses in Property & Casualty and Life/Health can be obtained after joining the team.

Qualifications

• Excellent communication skills – written, verbal and listening.
• Self-motivated and detail oriented with a proactive problem-solving approach.
• Ability to work in a team and relate to customers effectively.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries about insurance options and billing.
• Educate customers about insurance options using a needs-based review process.

Skills

Communication

Customer service

Self-motivated

Detail oriented

Teamwork

P&C license eligibility

Life & Health license eligibility

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

State Farm Agent |

State Farm Agent | Posted Mar 16

Full-time

Columbus

Unknown

Negotiable

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Health Insurance.
• Our office is located in Short North Columbus.
• I have been a State Farm agent since 2008.
• I am a proud graduate of The Ohio State University Fisher College of Business.
• Additional languages spoken: Spanish and Korean

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About the company

State Farm Agent