Office Representative - State Farm Agent Team Member

Amie Kim - State Farm Agent; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Growth potential

Opportunity for advancement

Job summary

Amie Kim - State Farm Agent in Columbus, OH is seeking an Office Representative to join their team. The role focuses on building customer relationships and promoting State Farm products such as auto, home, and life insurance.

The ideal candidate will have sales experience, excellent communication and interpersonal skills, and a proactive attitude towards problem-solving. Growth potential and opportunities for advancement within the agency are also provided.

Qualifications

• Enthusiastic about insurance and financial products.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Sales experience

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Proactive problem solving

Teamwork ability

Multi-tasking ability

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Office Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Columbus, OH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Amie Kim - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People‑oriented
• Organizational skills
• Self‑motivated
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position requires outbound calling including cold calls to potential customers.

Highest level of education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. State Farm agents are responsible for and make all employment decisions regarding their employees.