Future Leader Trainee — Manager Pathway

Tower Loan; Brookhaven (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and Well-Being Options (medical

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises

Monthly Incentives

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan’s Manager Development Program is a full-time step into consumer finance leadership in Brookhaven, MS, offering hands-on experience in customer service, sales, and branch operations. The program runs 10–12 months and includes training in finance, marketing, and office management while providing competitive pay and incentives.

In this role you will develop customer relationships, drive service excellence, and support management duties such as delegation, performance reviews, and staff

Qualifications

• High School Diploma or GED required.
• Willingness to relocate upon promotion into management.
• Must have a valid driver's license and reliable vehicle.
• Preferred Sales, Collections, or Customer Service experience.

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long-term customer relationships by listening to customer needs and recommending the best service.
• Offer optional products to serve new and existing customers best.
• Contact customers regarding payment reminders and arrangements.
• Assist Manager in exceeding established office goals.
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

Skills

Customer service

Sales

Leadership potential

Relocation willingness

Driver's license

Education

High School Diploma or GED

Job description

Tower Loan’s Manager Development Program is a full-time step into consumer finance leadership in Brookhaven, MS, offering hands-on experience in customer service, sales, and branch operations. The program runs 10–12 months and includes training in finance, marketing, and office management while providing competitive pay and incentives.

In this role you will develop customer relationships, drive service excellence, and support management duties such as delegation, performance reviews, and staff